Privacy Policy
Last updated: 15 August 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.
We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are a marketing and PR agency based in Newmarket, United Kingdom, providing strategy, storytelling, branding, and digital marketing services to clients locally and internationally.
For the purposes of data protection law, we are the Data Controller of the personal information we process.
Contact details:
Email: Protea Royale LTD
Address: Office 3 (1St Flr)
38 High Street
Newmarket
Suffolk
CB8 8LB, Newmarket, United Kingdom
If you have any questions about this policy or how we handle your data, please contact us using the details above.
2. Information We Collect
We may collect and process the following types of personal information:
-
Contact details (name, email address, phone number, business name)
-
Marketing and communication preferences
-
Website analytics (IP address, browser type, pages visited, cookies)
-
Form submissions (e.g., Free Marketing Audit or contact forms)
-
Client project data (if provided voluntarily)
We do not collect sensitive personal information unless it is required and you have given consent.
3. How We Collect Information
We collect data in the following ways:
-
When you complete an online form (e.g., Free Marketing Audit or contact form)
-
When you email, message, or call us directly
-
Through cookies and analytics tools when you use our website
-
When you engage our services as a client
4. How We Use Your Information
We use your personal information to:
-
Respond to enquiries and provide services
-
Deliver your Free Marketing Audit or consultation
-
Improve our website and user experience
-
Send marketing communications (only if you opt-in)
-
Maintain client records and correspondence
-
Comply with legal or regulatory requirements
5. Legal Basis for Processing
We process your data under one or more of the following legal bases:
-
Consent - when you opt-in to marketing or submit a form
-
Contract - to deliver the services you have requested
-
Legitimate Interest - to operate and improve our services
-
Legal Obligation - to comply with UK laws or regulations
6. Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share limited data with:
-
Trusted third-party partners (e.g., website hosting, analytics, or email providers)
-
Professional service providers (e.g., accountants or legal advisors)
-
Law enforcement or regulators, when required by law
All third parties are required to keep your data secure and process it lawfully.
7. Data Retention
We retain your data only as long as necessary to fulfil the purpose it was collected for, including legal, tax, or reporting obligations.
If you submit an enquiry or audit form and do not become a client, we typically retain your details for up to 12 months.
8. Your Rights
Under the UK GDPR, you have the right to:
-
Access your personal data
-
Request correction of inaccurate or incomplete information
-
Request deletion (“right to be forgotten”)
-
Object to or restrict processing
-
Withdraw consent for marketing at any time
-
Request transfer of your data (data portability)
To exercise any of these rights, please contact us at [Insert your business email].
9. Cookies and Tracking
Our website uses cookies to:
-
Improve functionality and performance
-
Analyse visitor behaviour through analytics
-
Enhance your browsing experience
By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings at any time.
For more details, see our Cookie Policy.
10. Data Security
We use appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.
All information transmitted through our website is encrypted using SSL (Secure Socket Layer) technology.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their Privacy Policies before providing personal data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Email: hello@protearoyale.com
Address: Office 3 (1St Flr)
38 High Street
Newmarket
Suffolk
CB8 8LB, Newmarket, United Kingdom
1. About Our Organisation
Protea PR & Marketing Ltd (trading as Protea Royale) is a PR, communications and marketing agency based in Newmarket, Suffolk. We support a range of clients across multiple sectors — including hospitality, sport, the arts, charitable organisations and professional services — delivering creative campaigns, media relations, digital strategy, social media management, copywriting and event communications.
Our team is small, UK-based and owner-managed. We operate primarily within the United Kingdom, working with a network of freelance specialists and local suppliers to deliver our services.
2. Our Supply Chain
Given the nature and scale of our business, our supply chain is limited and low-risk relative to industries such as manufacturing, agriculture, construction or logistics. Our key supplier categories include:
-
Freelance creative professionals (copywriters, designers, photographers, videographers)
-
Technology and software service providers
-
Print and production suppliers
-
Event and hospitality venues
-
Professional services (legal, accounting, HR)
The majority of our suppliers are UK-based SMEs and individuals. We do not procure goods or services from high-risk regions or sectors known to carry elevated exposure to modern slavery and human trafficking.
3. Our Policies
Protea PR & Marketing Ltd is committed to conducting business ethically and with full respect for human rights. Our policies and practices relevant to modern slavery include:
-
Ethical Business Practice: We do not engage in, tolerate or facilitate forced labour, child labour, human trafficking or any other form of modern slavery — whether within our own operations or in our supply chain.
-
Fair Pay and Working Conditions: All staff, contractors and freelancers are engaged on fair, documented terms. We comply with all applicable UK employment law, including the National Minimum Wage and National Living Wage.
-
Supplier Engagement: We engage suppliers on the basis of shared values. For larger engagements, we seek written confirmation of compliance with applicable employment and human rights standards.
-
Recruitment: We use transparent, documented recruitment processes. We do not use unlicensed labour providers and we do not charge recruitment fees to workers.
4. Due Diligence Processes
Our due diligence approach is proportionate to the size and nature of our business:
-
New suppliers are reviewed prior to engagement, with particular attention to any indicators of labour exploitation, irregular working conditions or opacity around employment practices.
-
We maintain direct working relationships with our primary suppliers, giving us a clear line of sight into how services are delivered.
-
We include expectations around ethical employment practices in our standard supplier agreements and working arrangements where material.
-
We remain attentive to early warning indicators — such as unusually low pricing, reluctance to discuss working arrangements, or lack of documentation — that may signal labour exploitation in a supply chain.
5. Risk Assessment
We have assessed the risk of modern slavery within our operations and supply chain as low. The primary reasons for this assessment are:
-
We are a professional services business. The services we procure are predominantly knowledge-based and delivered by individuals working under transparent contractual arrangements.
-
The majority of our supply chain is UK-based, where strong legal protections exist and are actively enforced.
-
We maintain close, ongoing working relationships with our key suppliers, reducing the risk of hidden exploitation going undetected.
We recognise, however, that no organisation can claim zero risk, and we remain committed to continuous review of our practices.
6. Training and Awareness
Modern slavery awareness forms part of our commitment to ethical business practices. Steps taken in this area include:
-
Directors and senior team members are familiar with the requirements of the Modern Slavery Act 2015 and the indicators of modern slavery and labour exploitation.
-
We share relevant guidance with team members and contractors as part of onboarding and ongoing engagement.
-
We keep abreast of developments in modern slavery legislation and best practice through industry publications and professional networks.
7. Effectiveness and Next Steps
This is our first formally published Modern Slavery Statement. Going forward, we intend to:
-
Review and update this statement annually.
-
Formalise our supplier code of conduct to include explicit modern slavery provisions.
-
Ensure that any expansion of our supply chain — particularly the introduction of new production or print suppliers — is accompanied by appropriate due diligence.
We believe that publishing this statement, even voluntarily, demonstrates our commitment to operating responsibly and transparently. We welcome dialogue with clients, partners and stakeholders on ethical business practice.
Approved and signed on behalf of Protea PR & Marketing Ltd
Name: John Gilbert
Position: Co-Founder and Director
Date: 1 April 2026
Protea PR & Marketing Ltd | Newmarket, Suffolk
